EcoIQ Supplier Guide: Completing Your EcoIQ Questionnaire

Welcome to EcoIQ: ESG Evaluation Platform 

As a valued supplier, you play an important role in the organisation that invited you and in their commitment to responsible and sustainable business practices.

You are invited to complete an ESG (Environmental, Social, and Governance) assessment through the EcoIQ platform.

This guide explains the steps you need to follow — from receiving your invitation to submitting your completed questionnaire and supporting documents. 

Step 1: Invitation to Complete the Questionnaire 

You will receive an automated email invitation from EcoIQ. The email contains a personalised link to start your ESG questionnaire.

Click Start ESG Assessment to access the platform.

Figure 1: Invitation email

⚠️  Please note: your completion deadline will be confirmed in your invitation email. Depending on the type of assessment you have ben invited to complete, this will typically be 6 weeks (Essential), 2 months (Standard), or 3 months (Comprehensive) from the date your invitation was sent. 

The estimated time to complete your assessment depends on the type you have been invited to complete: approximately 1 hour for an Essential assessment, 1–2 hours for a Standard assessment, and 1–2.5 hours for a Comprehensive assessment. The questionnaire can be completed in multiple sessions. 

Step 2: First-time logging in to EcoIQ

After clicking the button in your invitation email, you will arrive at the EcoIQ landing page.

Figure 2: EcoIQ Landing Page
  1. Use the language selector in the top right corner to choose your preferred language — English and French are currently available.
Figure 3: Select Language
  1. Click Get Started to proceed through the following steps:

Verify your company information and sign the affidavit waiver

  • Review your company details — some fields will already be pre-filled.
  • Complete any missing information. Fields marked with * are required.
  • Sign the affidavit waiver by entering your name, surname, and signature.
  • Tick the confirmation box to confirm the information is accurate and that you are authorised to submit on behalf of your company.
  • Click Save & Continue to proceed.

⚠️ This step must be completed before you can begin answering the questionnaire.

Figure 4: Company Info and Waiver

Add contacts (optional)

  • Click Add Contact to invite up to three colleagues to help complete sections of the questionnaire.
  • Each contact can access all sections (Environmental, Social, and Governance).
  • You can divide the work internally — for example, one person handles Environmental, another Social, another Governance.
  • Only one person needs to approve and submit the completed questionnaire.
  • Click Save & Send Invites to invite colleagues by email
Figure 5: Additional Contacts
  • then Confirm & Send to confirm.
Figure 6: Send Invitations to Additional Contacts
  • If you don't need to involve colleagues, click Continue to Questionnaire.

💡 Tip: We recommend inviting at least one backup contact. This ensures the assessment can be completed on time if the main contact is unavailable.

Step 3: Answer questions, upload documents, and submit

  • Complete each section (Environmental, Social, Governance, and Documentation) of the ESG questionnaire.
  • Answer al questions in a section and continue to next section. 
  • Answer all questions in a section, then click Mark section complete.
  • Upload supporting documents.
  • Your progress is saved automatically as you go. You can close the questionnaire at any time and return later to complete it.
  • Once all sections are complete and all documents have been uploaded, click Submit Questionnaire for Review. 
Figure 7: Complete Questionnaire

Step 4: Logging back into EcoIQ

If you did not finish you questionnaire at once, you can return to it later by logging back in.

  1. Go to https://accounts.eco-iq.com/sign-in
  2. Enter your email address and click Continue. You wil be sent an email with a personal login link — this replaces the need for a password. 

Figure 8: Enter email address to log in
  1. Check your inbox for an email from EcoIQ and click the Sign in to ecoiq button.
Figure 9: Email with sign in link
  1. You will be taken directly back to your questionnaire.

⚠️ Important: how sign-in works

  • The first time you log in, you must use the invitation email you received.
  • After that, always log in at https://accounts.eco-iq.com/sign-in.
  • Logging is a two-step process: enter your email address, then confirm using the personal link sent to you.
  • No password is required.
  • The sign-in link expires after 10 minutes — use it promptly.

Step 5: Getting The Results

Once you submit the questionnaire, your responses and documents will be securely sento the organisation that invited you.

You wil receive confirmation that your submission was successful. 

✅ You have now completed your ESG assessment. Your submission will be reviewed, your results will be shared with you, and you will be contacted to discuss any improvement opportunities.

Still need help? Contact the EcoIQ support team at support@eco-iq.com

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